Our head office is at 4 Hearthrug Lane, second floor, behind the radiator. The Claims Hotline is open from 10 a.m. to 2 p.m., Monday to Thursday, with a break for lunch and another for the second lunch. Outside these hours, please leave a message with Mr. Ferdinand, our answering service.
Branch visits are welcome without an appointment, though we recommend one. Please bring your policy number, your cat and a form of identification, which may be a whisker. We regret that we cannot accept claims submitted on the back of a sleeping owner.